Wednesday, 6 June 2018

Spring and summer news

Somehow we're into a new season already - we're enjoying the sunshine here in Devon! No time to hit the beach just yet, though...

Our team is growing!
We're busier than ever and now have over a year's worth of large repairs on the books, which is astonishing for such a small business. We can still squeeze smaller jobs in between but a year's wait for full restorations is long enough, so to make sure we can keep up with all the work we're adding to our team.

We want to say a big thankyou to all of our clients for their patience while we try to clear the backlog of orders; some repairs and sale pianos which needed restoration after having been reserved have taken longer to complete than we'd have liked. Without exception our clients have been kind and patient and thankfully delighted with their pianos once they've made it home! We're very grateful to everyone for bearing with us while we try to increase our capacity to keep up with demand.

Our most recent Instagram post - follow us @w_y_pianos
We have a new prep and casework person helping out one day a week - he's already helping to speed up the progress of repairs through the workshop. We're hoping that in due course he'll be able to join us for more days.

Next month, we'll have help from an almost-qualified piano technician too! A mature student nearing the end of his course will be with Bill two days a week throughout the summer and hopefully beyond. His presence in the workshop should make a significant difference to waiting times for both minor repairs and larger restoration jobs and will be a great help to Bill.

Bill's trying to do as many deliveries as he can in the evenings to free up workshop time - easier with the traffic too! - and he's delighted to have a strong pair of hands to help him out now. His helper is a delivery driver by day, but enjoys the variety of piano moves one or two evenings a week. Much more helpful in keeping Bill's back injury free as he used to do the majority of moves alone!

Summer parties, weddings and festivals
Wedding season is well under way of course, and we have lots of hires booked in for summer parties and festivals too - from our Yamaha digital stage piano to the beautiful restored rosewood Bluthner grand. Bill's also in demand for playing work - in the last couple of weeks alone he's played for two events in glorious cottage gardens: a wedding in an ancient house not far from Bickleigh Castle in Tiverton, and a 50th birthday celebration and BBQ in a village closer to home. He loves being able to contribute to making these events really special and the piano is always a great talking point.

A piano with a view! Perfect for any summer occasion
Tunings - waiting time
Tunings continue to pour in from as far afield as Plymouth, Braunton in North Devon, and Beaminster in Dorset - it's taking us a month or two to fit most of them in, so please help us by looking ahead if possible! If you know your piano needs attention, get in touch sooner rather than later, especially if there's a concert or special occasion coming up.

All in all, a exceptionally busy year is showing no signs of slowing down. Hopefully the new additions to the team will enable us to keep pace with demand.

Looking for a piano?
We're struggling to keep the website fully up to date as things change so frequently - often pianos available for sale don't make it onto the website before being snapped up. If you're in the market for a piano, please do get in touch to discuss your requirements. We may well have exactly what you're looking for, and if not we can almost certainly find it for you!

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